Contact information

Contact Us

Need help with an order, have a question about sizing, or just want to reach the Paw Captain crew? We’re happy to help.

At Paw Captain, we do our best to respond as quickly as possible. Please include your order number when reaching out about an existing order so we can help you faster.

Customer Support

Email: shoppawcaptain@gmail.com
Phone: (843) 352-3458

Mailing Address

Paw Captain
Goose Creek, South Carolina
307 N Goose Creek Blvd, Goose Creek, SC 29445

Please note: This mailing address is for business correspondence only. Returns must be approved before sending any item back.

Response Time

We typically respond to emails within 1–2 business days. Response times may be a little longer during weekends, holidays, or busy order seasons.

Contact Form

Please use the contact form below and include as much detail as possible so we can help quickly.

Name
Email Address
Order Number, if applicable
Message

Thank you for supporting Paw Captain. We can’t wait to help you and your pup sail smoothly. ⚓🐾